Orders can be cancelled only before they are dispatched.

To request order cancellation, please contact us as soon as possible with:

• Order ID
• Registered phone number or email address
• Reason for cancellation

Cancellation requests are subject to order status verification.

If the order has already been packed, processed, or dispatched, cancellation may not be possible.

• If cancellation is approved before dispatch, refund will be processed to the original payment method.
• Refunds may take 5–7 business days after approval.
• Bank or payment gateway timelines may vary.

Customized, personalized, or specially made products may not be eligible for cancellation once processing has started.

Dhaaga Beats reserves the right to cancel orders due to:

• Product unavailability
• Payment issues
• Incorrect pricing or listing errors
• Suspicious or fraudulent activity
• Operational or delivery limitations